I gained an E-mail from AT&T demanding payment of $ninety seven.73. After i referred to as, the AT& T agent said AT&T wouldn't cost for services that didn't operate and that she would adjust the bill to point out a “zero equilibrium.”
Why would I at any time use AT&T for my cell services when You can not even get my landline service squared absent?
I'd dependable in ATT mainly because my Mom worked for your company for approximately 22 years and he or she get a penison Verify each month.
I acquired a letter dated December thirty, 2014 stating that “We recently despatched you a remaining Monthly bill…” which wasn't accurate. This letter from accounts receivable demanded payment whereas AT&T’s agent had said I didn't owe.
Another Wednesday immediately after this Sunday, they ended up speculated to occur out and bury my cable. I acquired household from do the job, the cable had not been buried. Following screaming with the automated technique which i required to speak to a Reside rep, I was at last transferred to an actual, English-speaking rep. I informed him about all the problems I'd experienced, including the proven fact that the cable experienced not been buried. He checked and reported the Bill said it were finished and he questioned me to examine! I mentioned the cable is lying on the bottom and it has not been buried. He all over again scheduled someone to return out the following early morning to bury the cable and explained to me he would call me at midday currently and make sure everything had been done. Soon after returning property from church that evening, I went out into the back again garden all over again and saw where a cable were buried, however, that cable wasn’t connected to nearly anything. The tip at the house was draped around the ATT box, they'd buried it from your house, for the pole, saw it wasn't connected to nearly anything, coiled it up and left it lying on the bottom, also leaving the “genuine” cord lying in addition to my yard.
December 6, 2017 at five:51 pm I obtained the AT&T World-wide-web, home telephone and uverse in July. We built various apt to get installed, 50 % of which they didn’t even hassle to point out up for. If they did clearly show up they gave us a temporary cellular phone # but didn’t bother to inform us. We experienced sick dad and mom and didn’t even know we didn’t Use a Performing phone #. Then the billing challenges started off. As though that nightmare wasn’t enough to scare me faraway from AT&T eternally, I received cell phones. I put in 20 yrs with Verizon and beloved their customer support as well as their services.
July 22, 2015 at 3:fifty pm I am so upset I don’t know how to proceed I purchased a home land line two weeks back was advised from the agent if I didn’t have my debit card helpful she seemed up where I had been official source to pay it she did a Kroger and I did every little thing I was knowledgeable to do with a duplicate of a reciept monitoring quantity ect…. I was scheduled within the 15th among 8 n 12 for getting our services on an not a soul confirmed I termed an they Knowledgeable me another person could be there by 8pm no demonstrate I identified as Thurs Fri Sat Mon Tues and todat Wednesday I have a coronary heart problem an have to hold nitro 24/7 I have no mobile support where I moved if I had been to wake up in midnight obtaining Yet another heartattack I haven't any method of getting in touch with 911 for assistance is all I'm asking for is my property line for being installed which i paid for I have begged asked them to show it on happen to be explained to my tech guidance is all they may have to perform is flip a change ?
We acquired our personal router for our U-Verse to economize. But At&t was still making an attempt to gather about the just one we despatched back again and they obtained.
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it, but the choice Continue is totally theirs. Our assistance could be to contact AT&T U-Verse, who is frequently really aware of their consumers, and let them know that you want to see them give a local weather conditions knowledge about the
August 1, 2016 at five:sixteen pm I happen to be hoping for 3 days to terminate my uverse. All I do is get placed on perpetual keep. I took my tools back again for the AT&T store now only to generally be placed on the phone with an agent … incredible how the individuals within the store don’t get put on perpetual maintain, and was provided a diffferent rate monthly for uverse then the cost they billed me for this month or the worth which i was provided when I attempted to obtain a lower month-to-month level.
I then attempted to port my home explanation telephone number, which I've experienced for fifteen yrs, from AT&T again to my initial company. Two times weekly for 2 months, I and reps from both AT&T and my primary service provider went backwards and forwards about failed makes an attempt to port the range.
I known as to cancel as well as agent tells me I have a ~$250 early cancellation charge which i agreed to in March 2017 After i received a discount on the movie channel. She goes on to tell me the rep should have gotten my verbal consent for this and adopted up with an e mail that verified the cancellation rate.